{ random } i *heart* apple

Back in the summer of 2006 I converted over to Mac and I have never looked back.  Yes, it was an expensive transition.  And in those days I was totally broke, but I knew that it was truly an investment and I would be happy with my decision later.  And now, two and a half years later, I have a house full of apple products (including the iMac, time capsule, and oh-so-fab iPhone) and couldn’t be happier!  In fact, I get kind of annoyed when asked to work on a PC these days.  And now, just when I thought I couldn’t love Apple any more…. this week made me a true convert for life!

Why?

Well….for a few reasons.

I had an issue with my MacBook about three months ago and when the keyboard pallet got a tiny chip in the corner.  Luckily I purchased the apple care (3 years for under $200 – TOTALLY WORTH IT).  Took it in and it was replaced.  Free.  My invoice actually said $0.00.  Love it!

Then this past weekend my battery died.  And my charger was fried.  I knew this problem had been around the corner because my cable was totally beat up.  So what did I do – made an appointment for the Genius Bar.  Fifteen minutes later I walked out with a brand new battery and charger for nada.  Kinda feels weird walking out of a store with a bag full of goods without paying, but in Apple world that’s just a way of life:-)

Finally – my poor iPod Nano.  Well, two weeks ago I threw it in the washer with all of my gym clothes.  Somehow it made it into the dryer too.  Ooops! I just knew I wouldn’t get lucky for it to work again – especially since this is the second time I have done that.  (i know i know i know!) But I just laid it out to dry and a couple of days later I was back in action!  Now that’s a quality product!

So – what have I learned?

  1. Check pockets before doing laundry!
  2. Warranties CAN be worth it
  3. Apple totally ROCKS!
  4. I will *happily* never own a PC again;-)
  5. If you read this story, skipped past all the links, and still want to stay with your PC – um…well…it’s Christmas and I’m going to be nice instead of naughty….
Christine - December 24, 2008 - 1:01 pm

Apple totally rocks! I have a couple of similar customer services stories. But my favorite thing is that a friend spilled half a martini (first one, so can’t blame it on that!) on/under my ibook and it was TOTALLY FINE.
I found you on the bschool, and love Apple so much I had to comment on this one and join in the Apple love!

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